FAQs – Skills Lab

Frequently asked questions

What is eSkills Lab?

eSkills Lab is an educational platform designed to teach essential e-commerce and digital marketing skills. We offer a range of courses and packages to help individuals start, grow, and succeed in their online business ventures.
What types of courses do you offer?

We offer four packages: o Self-Starter Package: Access to all recorded videos, course materials, and community forum. o Entrepreneur Package: Live online and physical classes, recorded videos, course materials, community forum, and weekly Q&A sessions. o Mastery Package: One-on-one training, live online and physical classes, recorded videos, course materials, community forum, weekly Q&A sessions, and a personalized coaching plan. o One-on-One Physical Classes: Personalized in-person training tailored to your specific needs.
How do I choose the right package for me?

Consider your learning preferences and goals. If you prefer flexibility, the Self-Starter Package might be ideal. For interactive learning, choose the Entrepreneur or Mastery Packages. If you want personalized guidance, the One-on-One Physical Classes will provide tailored support.
What is included in the recorded videos?

The recorded videos cover a wide range of topics, including product hunting, Shopify store setup, branding, advanced Facebook ads, and more. They are designed to provide comprehensive e-commerce training at your own pace.
How often are the live online classes and physical classes held?

Live online classes are scheduled regularly and will be communicated upon enrollment. Physical classes are held at designated times, which will be detailed in the course schedule. Check the course details for specific timings.
What is the duration of each course?

The duration varies by package: o Self-Starter Package: Self-paced, with lifetime access to materials. o Entrepreneur Package: Includes scheduled classes and flexible study time. o Mastery Package: Combines scheduled classes with personalized sessions. o One-on-One Physical Classes: Duration is flexible based on your needs.
Will I receive a certificate upon completion of a course?

Yes, all packages come with a certificate of completion. This certificate recognizes your achievement and can be a valuable addition to your professional credentials.

How can I access the community forum?

Once enrolled, you will receive instructions on how to access the community forum. This platform allows you to interact with fellow students, ask questions, and receive additional support.
What if I have technical issues with accessing the course materials?

Our support team is available to assist with any technical issues. Contact us via email or through the support section on our website, and we will help resolve any problems promptly.
Can I switch packages after enrollment?

Yes, you can upgrade or change packages based on availability and your needs. Contact our support team to discuss the options and process for switching packages.
What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. Payment details are provided during the checkout process.
How do I get in touch with customer support?

You can reach our customer support team via email, phone, or through the contact form on our website. We are here to assist with any questions or concerns you may have.
Are there any prerequisites for enrolling in the courses?

No specific prerequisites are required. Our courses are designed to cater to various skill levels, from beginners to advanced learners. However, a basic understanding of internet usage and computer skills will be helpful.
How do I enroll in a course?

To enroll, visit our Enroll Now page, choose your desired package, and follow the registration process. You will receive confirmation and access details via email once your enrollment is complete.

Need More Help?

• If you have additional questions or need further assistance, feel free to contact us or visit our Contact Us page for more information.